I’ve had the rug pulled out from under my career (at least) twice. This is my survival guide for PIPs, layoffs and pivots, recorded live at BarCamp Philly 17.
Cloudflare and the Crawl Economy Cloudflare - Control Content Use for AI Training Cloudflare - Crawlers Click AI Bots Training Data Cloudflare - Content Independence Day: No AI Crawl...
For decades, software companies got paid the same way whether you succeeded or failed. You bought the licenses, you paid the bill, and if nobody at your company ever figured out how ...
The Stopwatch CMS Provider Data Catalog — Hospitals: Timely and Effective Care (public reporting of ED time measures) The Joint Commission — ED-1: Median Time from ED Arrival to ED D...
The Season You Saw Coming TIGTA — “The Internal Revenue Service’s Readiness for the 2026 Filing Season” (memorandum, Jan. 26, 2026: staffing down ~19,000/19% to October 2021 levels; ...
The Cost of a Bad First Window Fenergo — “Global Financial Institutions Struggle with Rising Client Losses and Compliance Costs as AI Adoption Increases” (2025 survey of 600 senior d...
The Gym: Paying Not to Go DellaVigna & Malmendier, “Paying Not to Go to the Gym,” American Economic Review 96(3), 2006, pp. 694–719 (members on flat monthly contracts averaged ~4.3 v...
The Research: Why Perfect Doesn’t Sell Northwestern University Medill Spiegel Research Center — How Online Reviews Influence Sales (purchase likelihood peaks at 4.0–4.7 stars; “five ...
The Cost of Disengagement Gallup — The World’s $8.8 Trillion Workplace Problem (State of the Global Workplace) Employee Experience Drives Customer Experience Glassdoor Research — Th...
What do a billion-dollar retail collapse, a broken app, and an abandoned shopping cart have in common? They’re all part of the same hidden bill, and most companies don’t realize they...
A century ago, companies deliberately made products that wouldn’t last. Today, that model is being dismantled—by regulators, by consumers, and by a new generation of businesses built...
A productivity app on the brink of collapse rebuilt itself in a small apartment in Kyoto—and a decade later became an $11 billion company with 100 million users. What changed? Not th...
Everyone says customers want transparency — open salaries, open supply chains, open decision-making. But when does sharing become oversharing? In this episode of Marginally Better, J...
By 2030, all 73 million U.S. Boomers will be 65+—and they control the majority of household wealth. So why do so many products, stores, and apps ignore them? In this episode of Margi...
Americans spend 37 billion hours a year waiting—about 118 hours per person—but smart brands are turning that dead time into delight. In this episode of Marginally Better, Joe Taylor,...
Ever ordered from three “different” restaurants and gotten the same fries, same sticker, same address? This episode of Marginally Better digs into the ghost-kitchen gold rush—and the...
What if telling customers not to buy is the smartest growth move you can make? In this episode of Marginally Better, Joe Taylor, Jr. explores the Repair Renaissance—from Patagonia’s ...
Do customers really value privacy—or will they trade it for a coupon code? In this episode of Marginally Better, Joe Taylor, Jr. unpacks the “privacy paradox” where 86% of people cla...
In a world where Gen Z would rather lose a finger than make a phone call, how do businesses keep real human connections alive? In this episode of Marginally Better, Joe Taylor, Jr. e...
What do your customers really want: personalization or privacy? In this episode of Marginally Better, Joe Taylor, Jr. explores the “Privacy Paradox” reshaping modern business. We’ll ...